Online shopping DO’s and DON’T’S December 07 2014

If you’re happy to pay your bills and make payments online but a bit fearful of buying Christmas presents or gifts online – fear it no longer. Here is a list of do’s and don’ts for online shopping success:

DO: Understand the return policy

If you’re buying from a bulk supplier in China, you probably won’t have the option of returning an item if it’s not what you had in mind. Local online stores, however, are often much more lenient when it comes to returning goods. Make sure you keep your proof of payment and find out how long you have to return an item if you are unhappy with your purchase after it arrives.

DON’T: Assume the shipping will be free

Make sure you understand the shipping policy (will they be using the local postal service or a courier company?). Knowing what the cost of shipping will be gives you the information you need to make an educated decision about your purchase. Don’t go through the whole process of adding items to your shopping cart just to find out that the added shipping costs leads to your product being twice the amount.

DO: Ask if you can ship multiple items together

If you’re buying more than one item, make sure the supplier can box them all together and ship it in one go (as opposed to shipping each item individually).

DON’T: Forget to ask for a tracking number

If you’ve ordered and paid for your item, the supplier should give you a tracking number within a few days so that you can track the delivery of your purchases.

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